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Loyalty Club PLC
TEDS wallet

Exchanging stamps and rewards for TEDS

Exchange single stamps for TEDS, or exchange a completed reward for TEDS — both happen on the campaign detail page.

2 min readUpdated 1 May 2026

There are two ways to turn loyalty into TEDS, both available from a campaign’s detail page in the app:

  1. Exchange a single stamp for TEDS — sell stamps individually as you collect them.
  2. Exchange a completed reward for TEDS — once a stamp card is full, swap the reward itself for TEDS instead of redeeming it in-shop.

The campaign also lets you buy stamps using TEDS (the reverse direction) — see Spending TEDS on other partners.

Member portal campaign detail screen showing stamp progress and campaign actions.
Demo Member Portal: campaign detail shows stamp progress and the actions available on that card.
Member portal campaign list showing a completed stamp card ready for reward action.
Demo Member Portal: completed cards make the reward-ready state visible before the member opens the campaign.
Member portal transaction history screen showing TEDS activity and filters.
Demo Member Portal: transaction history lists stamp exchanges, purchases, donations and pending activity.

How a reward’s TEDS value is calculated

The reward value is calculated as TEDS per stamp multiplied by the stamp goal.

So a campaign with a goal of 10 stamps and 100 TEDS per stamp gives a reward worth 1,000 TEDS (£10) when exchanged.

When the partner’s wallet is insufficient

If your exchange happens at a moment when the partner’s TEDS wallet is too low to fully fund it, the transaction is recorded as stamp-exchange-pending or reward-exchange-pending in your transaction history. The TEDS still credit to your balance (your headline number includes pending TEDS); the partner-side settlement is what’s outstanding.

The current interface doesn’t show a specific deadline for pending exchanges to clear — see Understanding pending vs available TEDS.

What to know

  • Exact button labels and confirmation copy in the campaign detail page — these can vary by campaign state.
  • The 90% / 10% split — do not rely on older 90/10 references; the member interface does not show a network-fee split, and support can confirm the latest rule if you need it.

In one sentence

Per-campaign actions: exchange a stamp → TEDS, exchange a completed reward → TEDS, or buy stamps using TEDS. Pending state if partner’s wallet is short.

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