Changing your business email or password

Both your sign-in email and your password are editable from Settings. They live in different sections.

Changing your password

1. 01
   Open Settings → Password & Security

   From the portal sidebar.

2. 02
   Fill the three fields

   Current password, new password, confirm new password.

3. 03
   Save

   The new password takes effect immediately. Other devices may sign you out and prompt for the new password.

If you’ve forgotten your current password, use the Password reset link on the login screen instead — sends a reset link to your registered email.

Changing your email

1. 01
   Open Settings → Profile

   From the portal sidebar.

2. 02
   Edit the email field

   The email is part of the profile form. Change it and click save.

3. 03
   Save the profile

   Saves through the same submit as the rest of your business details.

The email becomes the new sign-in email. Whether a re-verification email is sent to the new address is implemented at the backend level — if it is, watch for a verification link in the new inbox.

Optional: security code

The Password & Security panel also has a 6-digit security code feature alongside the password fields. This is a separate code (not your password) used for verifying high-risk actions. Setting it up is optional. The fields work the same way as the password change — current code, new code, confirm new code.

Lost access entirely

If you can’t sign in and can’t access your registered email (e.g. closed company email), open a ticket with whatever proof of business ownership you can provide. We can verify and recover manually.

In one sentence

Email = Settings → Profile → edit email field. Password = Settings → Password & Security → three-field change.