You can save your Loyalty Club loyalty card to your phone's wallet, so you can show the same QR at the till straight from your lock screen — without opening the app first.
Which button you'll see
The right button appears automatically for your device:
- Add to Apple Wallet — on iPhone and in Safari.
- Add to Google Wallet — on Android and other non-Apple devices.
If you don't see the button you expect, it's almost always down to the device or browser you're using rather than a fault with your account.
Saving the pass
- 01Open My QR
Tap My QR in the app or web portal. Your loyalty QR fills the centre of the screen.
- 02Tap the wallet button
Tap Add to Apple Wallet or Add to Google Wallet below the QR. The button briefly shows "Preparing…" while your pass is created.
- 03Confirm in your wallet
Your phone opens Apple Wallet or Google Wallet with the pass ready. Confirm to add it.
- 04Scan from your wallet
Next time, open the pass from your wallet and let staff scan the QR — exactly as they would in the app.
The wallet pass carries the same account-bound QR code as the app. Stamps and rewards land on your account whichever way the code is scanned.
If it doesn't work
- The button is missing — check your device type. Apple Wallet only appears on iPhone or in Safari; Google Wallet appears on Android and other non-Apple devices.
- You're asked to sign in again — your session may have expired. Sign back in, reopen My QR, and try again.
- The pass won't open — try once more in a moment. You can always show the live QR from the My QR screen in the meantime.
If you change phones, you can add the pass again from the My QR screen after signing in — see Recovering a lost phone.
In one sentence
Open My QR, tap Add to Apple Wallet or Add to Google Wallet, confirm in your phone's wallet, and scan the same loyalty QR from your wallet at the till.