If you ordered from a table menu without a Loyalty Club account and paid, your order still earned a stamp at that venue. You just need an account to put it on.
Your claim code
After paying, the confirmation screen tells you what your order earned and shows a claim code.
After that it expires and the stamp cannot be claimed. Joining takes under a minute, so it is worth doing before you leave the table.
Claiming it
- 01Join Loyalty Club
Free, from the link on your confirmation screen or at our signup. One account works across every partner on the network.
- 02Enter the claim code
Joining from the confirmation link takes you straight to the claim step. If you joined separately, enter the code from your order confirmation.
- 03The stamp lands
It appears on your card for that venue, and you carry on collecting from there.
If you have lost the code
The venue can see it too — it appears on their order board alongside your order. Ask a member of staff and they can read it back to you.
You will need your order reference (it looks like ORD-00042 and is on your confirmation screen and your emailed receipt).
Why it works this way
A stamp has to belong to an account. Ordering as a guest is deliberately open — no signup wall between you and a menu — so the stamp is held for you rather than lost, and the code is how it finds you once you have somewhere to put it.
In one sentence
Guest orders earn a stamp and give you a code valid for 14 days — join free, enter the code, and the stamp lands on your card.