Some Loyalty Club partners put a QR code on each table. Scanning it opens their menu on your phone — you can look, order and pay without downloading anything.
Scanning and ordering
- 01Scan the code on the table
Use your phone's camera or the QR reader in the Loyalty Club app. The menu opens in your browser and shows which table you are sitting at.
- 02Browse and tap a dish
You will see photos, prices, dietary tags and the allergens the venue has recorded. Tapping a dish opens the full description and any choices — sizes, toppings, how you would like it cooked.
- 03Add it to your basket
Set the quantity and add a note if you need to ("no onions"). The button shows the price as it changes with your choices.
- 04Choose how to pay
The options depend on the venue — see below.
Ways to pay
Not every venue offers all of these:
- Pay at the till — order from the table, pay at the counter as usual.
- Pay by card now — card, Apple Pay or Google Pay.
- Pay with TEDS tokens — if you are signed in and have enough. 100 tokens = £1, and your balance is shown on the payment step.
- Add to my tab — order in rounds and settle one bill at the end. Usually available to signed-in members only.
If you are paying from your phone you will be offered an optional tip first — the venue's presets or your own amount. Skipping is one tap. If the venue applies a service charge it is shown as its own separate line.
Why signing in is worth it
You can do all of the above as a guest. Signing in adds two things:
- The loyalty stamp is awarded automatically when your order is paid. Nobody has to scan your card, and you do not have to ask.
- You can pay with TEDS tokens.
If you ordered as a guest and paid, you will be shown a claim code for the stamp your meal earned — see Claiming a stamp from an order.
Some dishes carry a small badge showing they count toward the venue's loyalty campaign. If you are collecting stamps there, those are the ones that move you along.
After you order
You will see a confirmation with your order reference and table, and an itemised summary. Your order goes to the venue's kitchen screen, where staff accept it.
Allergen information on the menu is provided by the venue, and every menu carries their own notice about how food is prepared. If you have an allergy, tell a member of staff directly rather than relying on the menu alone.
If something goes wrong
- The menu will not open — check the code is the one on your table and that you have signal. The menu needs a connection to load.
- Your order was rejected — the venue gives a reason, and if you had already paid, your money is refunded automatically.
- Your stamp did not appear — see My stamp didn't appear.
In one sentence
Scan the code on the table, order from your phone, and pay however the venue allows — signing in first means the stamp lands automatically and you can pay with tokens.