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Loyalty Club PLC
Account & privacy

Deleting your account

Settings → Delete Account flow — requires password confirmation.

1 min readUpdated 1 May 2026

You can delete your Loyalty Club account from Settings. The flow requires re-entering your password as a security check.

How

  1. 01
    Open Settings

    From the home screen.

  2. 02
    Find the Delete Account section

    At the bottom of the Settings page.

  3. 03
    Enter your password

    The Delete Account input asks for your password (deletePassword). The action button is disabled until you enter one.

  4. 04
    Confirm

    Submitting calls deleteAccount(password). If the password is wrong, an inline error shows ("Invalid password. Please try again.")

  5. 05
    Logout

    On successful deletion the app logs you out.

What we don’t document precisely

  • Exactly which data is deleted vs retained for compliance — handled at the backend; not visible in the audited Settings code.
  • Reversibility window — not visible in the audited code. Treat deletion as permanent.
  • TEDS forfeiture on deletion — not explicit in the audited Settings code. If you have a meaningful TEDS balance, consider spending it (Spending TEDS on other partners) or donating to a cause first.

In one sentence

Settings → Delete Account → enter password → confirm. Treat as permanent.

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