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Loyalty Club PLC
Account & privacy

Deleting your account

Settings → Delete Account flow — requires password confirmation.

1 min readUpdated 1 May 2026

You can delete your Loyalty Club account from Settings. The flow requires re-entering your password as a security check.

Member portal settings screen showing blocked businesses, privacy policy and delete account controls.
Demo Member Portal: the account area includes privacy information and the delete account option.
Member portal account settings screen showing email and password controls.
Demo Member Portal: account settings are where members manage sign-in details and profile preferences.

How

  1. 01
    Open Settings

    From the home screen.

  2. 02
    Find the Delete Account section

    At the bottom of the Settings page.

  3. 03
    Enter your password

    The Delete Account input asks for your password. The action button is disabled until you enter one.

  4. 04
    Confirm

    If the password is wrong, an inline error shows ("Invalid password. Please try again.")

  5. 05
    Logout

    On successful deletion the app logs you out.

What to know

  • Exactly which data is deleted vs retained for compliance — handled securely in the backend and not shown in the Settings flow.
  • Reversibility window — not shown in the current product. Treat deletion as permanent.
  • Anything you have not used yet — stamps in progress and any balance you are holding go with the account. Use them up before you delete.

In one sentence

Settings → Delete Account → enter password → confirm. Treat as permanent.

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