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Loyalty Club PLC
Team & staff

Adding a staff member

Add a server (staff user) via the Add Server form — name, email, position, optional photo.

2 min readUpdated 1 May 2026

Add a team member ("Server") via the Add Server form. They get a separate ServerUser account that can scan member QRs and apply stamps but can’t manage your business.

Adding

  1. 01
    Open Servers

    From the portal sidebar.

  2. 02
    Click Add Server

    Opens the Add Server form.

  3. 03
    Fill the fields

    Name, email, position. Optionally upload a profile image (5MB limit).

  4. 04
    Submit

    The staff member is registered. The form doesn’t collect a password — the staff member receives the onboarding flow via the email you provided.

Managing existing staff

The Servers list page shows your registered staff. Each row has actions:

  • View — open the Server detail page.
  • Pause — opens a Pause modal.
  • Delete — opens a Delete modal.

Both Pause and Delete go through confirmation modals (similar to the campaign Pause / Delete flow).

What we don’t document at v1

  • Exactly what the staff member receives by email — the audited code dispatches registerServer but the email contents / signup flow on the staff side aren’t directly visible from the partner portal source.
  • Staff seat limits — there’s a totalServersAllocated value tracked, but the form doesn’t expose limits explicitly. Check the form behaviour when you try to add a staff member.
  • Resending the invitation — not a labelled action in the audited Servers list. If a staff member doesn’t receive their email, open a ticket.

In one sentence

Servers → Add Server → fill name + email + position (+ optional photo) → submit. Pause and Delete from the Servers list for management.

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