Creating your account

Setting up a Loyalty Club partner account takes about five minutes — pick a billing frequency, fill the signup form, enter card details, verify your email.

What you’ll need

• A business email address.
• A payment card (Visa / Mastercard / Amex). Subscription billing is processed via Square.

The flow

1. 01
   Open Pick subscription

   From any signup link or directly via the partner portal’s subscription page.

2. 02
   Choose monthly or yearly

   Same product, different cadence. The toggle shows the price and (for yearly) a small saving badge if applicable.

3. 03
   Click Get started

   Routes you to the Purchase page (/purchase/:variationId).

4. 04
   Fill the signup form

   Business name, your name, email, password, confirm password. All on one page.

5. 05
   Enter card details

   Card form rendered by Square. Cardholder name, card number, expiry, CVC.

6. 06
   Submit

   The form registers your account and saves the card in one go. You land in the partner portal.

7. 07
   Verify your email

   A verification email arrives with a tokenised link. Clicking it completes verification. You can resend the email from the verify page (60-second cooldown).

Free until 15 customers

The plan starts in customer_trial state. Your card is on file but you’re not charged until you enrol your 15th customer. There’s no time limit — the trial runs as long as you’re below the threshold.

The Manage Subscription panel shows progress (e.g. "3 of 15 customers · 20%").

What "active" means

The account works fully from the moment of signup:

• You can create campaigns immediately.
• You can add staff users (they receive a signup invitation by email).
• The mobile app accepts your login.
• Members find you on the partners map once you’ve completed your business profile.

What if email verification doesn’t arrive

• Check spam / junk. First emails sometimes land there.
• Use the resend link on the verify page (60-second cooldown between sends).
• Check the email is correct — typos are the most common cause.

If you genuinely can’t recover, open a ticket with the email you registered with.

What if payment fails at signup

Square will tell you the reason inline. Common: card declined, insufficient funds, 3D Secure verification didn’t complete. Try a different card or contact your bank, then retry.

In one sentence

Pick monthly or yearly → fill the signup form → enter card → verify email → you’re live, free until your 15th customer.