Loyalty Club is one network with two sides: members who collect stamps, and partners who run the loyalty programmes they collect on.
The one-paragraph version
Members carry a single QR code that works at every UK partner. They earn stamps at each partner’s campaign, and when a card is full they redeem the reward that partner set. The QR, the account and the history are the same everywhere — so a member who joined at a café is already a member when they walk into a salon, and neither business had to sell them on signing up twice.
The two sides
Members sign up free on iOS, Android, or the web. They get:
- One QR code (account-bound, identical on every signed-in device).
- A My Campaigns view organised per partner business.
- A wallet holding every card they are collecting, and their balance.
- Refer A Friend (per-partner) and Refer A Partner (with a £25 reward).
- Causes they can support through partner businesses.
- Emails from the businesses they join, in each business’s own name — and, per business, the choice of whether to hear offers at all. See Emails from the businesses you join.
- Settings → Your info, showing everything each business has asked them, which they can change or delete.
What is a stamp?
A stamp is a unit of loyalty earned at a partner’s campaign. Campaigns have:
- A Goal — number of stamps to redeem the reward (typical: 10).
- A reward — what the customer gets when the card’s full.
- A type — visit-based ("Buy X, Get Y Free") or spend-based ("Spend X Amount To Earn a Stamp").
Where to go next
- If you’re a member: start with what Loyalty Club is and your first stamp.
- If you’re a partner: start with the partner welcome and creating your first campaign.
- If something specific isn’t working, open a ticket — we usually reply within a working day.
In one sentence
Members carry one loyalty wallet across the whole network; partners run their own stamp campaigns inside it; every new partner makes every member’s wallet worth a little more.