Restaurant loyalty that brings diners back after the first table.
Build campaigns around repeat dinners, lunch specials, takeaway collections and referral moments so occasional diners become known regulars.
Customer moment
A diner pays, scans their member QR, and leaves with a reason to book or order again.
Where it pays off
Designed for tables, counters and return bookings.
Restaurant loyalty covers more than one customer journey, spanning bill payment, collection orders, direct takeaway and quieter midweek capacity.
Reward after the bill
Guests can earn progress when they pay, then leave with a reason to book again.
Encourage direct orders
Collection and takeaway customers can be rewarded without sending them back to marketplaces.
Fill softer sessions
Messages can target loyal guests with offers that protect peak nights and lift quiet ones.
Restaurant campaign playbook
The strongest restaurant story balances revenue protection with reasons to return.
Spend threshold stamps
Reward meaningful orders by connecting stamps to order value.
Collection card
Give direct takeaway customers a reason to order from the restaurant again.
Midweek table offer
Use messaging to invite regular diners into quieter service windows.
Campaign ideas already mapped
Spend 25, earn a stamp
A clear spend threshold rewards meaningful orders and protects margin.
Midweek table boost
Message loyal guests with a Tuesday-to-Thursday offer when capacity is easier to fill.
Takeaway collector card
Give collection customers a reason to order direct instead of defaulting to marketplaces.
The newest parts of the toolkit, and why they matter here.
Recently shipped. The ones marked beta are switched on per partner while we prove them in live trading — ask us and we will enable them.
Your menu and your loyalty card are now the same piece of paper.
Stand a QR on each table and it opens your menu on the diner's phone — photographed straight from your printed one if you like. They order, they pay, and the visit lands on your loyalty campaign without a single stamp being asked for. This is the pairing restaurants get the most out of: the thing they already do fifty times a night now feeds the thing they keep forgetting to do.
Spend-based campaigns feed themselves
A spend-based restaurant campaign needs an order value. Table orders carry the exact total, so accrual is precise and nobody is typing figures into a scanner between courses.
Flag the dishes you want ordered
Link individual dishes to a campaign and they wear an ember badge on the menu. Diners see which plate moves them toward a reward — margin-friendly steering that a paper menu cannot do.
Every guest is a signup opportunity
Guests order without an account. When they pay, they are shown the stamp the meal earned and a fourteen-day claim code — asked to join at the one moment they are most inclined to say yes.
Service realities built in
Menus that switch from lunch to dinner on their own, a sold-out toggle that greys a dish out on every open phone, the regulated 14 allergens on every dish, tabs for rounds, and tips itemised separately from service charge.
The order board tells you. So does your phone.
A table order arriving on a screen nobody is watching is a complaint waiting to happen. New orders raise a chime in the kitchen, a bell in the portal and a push on whoever's phone is nearest — including staff logins, so the alert reaches the apron rather than the office.
New orders and tabs asking to settle
Both raise a high-priority alert. Anything sitting more than ten minutes marks itself amber on the board so a missed ticket becomes obvious rather than silent.
Billing problems you cannot afford to miss
A Square connection that fails to renew stops card payments dead. You are told immediately instead of finding out from a diner who cannot pay.
Restaurant loyalty in action
A spend-based campaign, staff scan flow at bill payment and a Message Centre campaign for a midweek offer make restaurant loyalty practical across service modes.
How to launch in a restaurant
The owner, front-of-house and takeaway counter can all share one loyalty layer.
Set spend rules
Create thresholds that reward valuable orders without eroding margin.
Train the service team
Staff learn when to scan: bill, counter, collection or reward redemption.
Review campaign performance
Use customer insights to understand who returns and which offers move behaviour.
Portal features to use
- Spend-based campaign mechanics
- Team access for front-of-house and takeaway counters
- Message Centre for midweek offers and booking nudges
- Customer reports for campaign performance
Loyalty that matches how restaurants & takeaways already sell.
Reward dine-in, collection and takeaway habits while keeping the loyalty experience simple for front-of-house teams.
Guests are spread across channels
Loyalty can cover dine-in, takeaway and collection without asking customers to join separate schemes.
Offers need margins
Spend-based stamps let restaurants reward valuable orders rather than every low-margin transaction equally.
Reviews matter
Feedback routing helps handle issues privately and encourage happy guests toward public reviews.
Questions restaurants & takeaways ask first.
The practical fit: setup, staff flow, messaging and rewards.
Bring diners back after the first table.
Reward dine-in, collection and takeaway behaviour with campaigns that match the way restaurants actually sell.