Team access and security
Loyalty Club separates day-to-day staff scanning from owner-level business management. Staff can support customers at the till; owners keep control of settings, subscription and sensitive account controls.
Team access that lets staff serve customers without handing over the whole business.
Team access gives owners operational confidence while staff run loyalty at the counter and billing, profile settings and sensitive security controls stay protected.
Staff get the tools they need
Team members can handle scanning, stamps and reward support during service.
Owners keep the control layer
Subscription, business profile and sensitive controls remain owner-level responsibilities.
Access can change quickly
Owners can pause or delete staff accounts as the team changes.
Let staff help without handing over the business
The partner portal separates the owner control layer from the server role. Staff can help customers at the till, while owners keep the broader business tools that shape loyalty, messaging, reports and account security.
Partner owner controls
Server accounts stay focused on scanning, customer lookup and day-to-day service. Partner owners keep the wider business controls.
Team and security in action
The partner portal separates the owner control layer from the server role. Staff can help customers at the till, while owners keep the broader business tools that shape loyalty, messaging, reports and account security.
How access supports service
The feature is about keeping the loyalty programme usable when the owner is not standing at the till.
Add the people serving customers
Staff can be set up for the exact team members who need the operational workflow.
Keep sensitive settings separate
Owners can keep campaigns, messages, reports, billing and TEDS controls separate while staff scan customer QRs.
Remove access when roles change
Staff changes do not become a long-term security risk.
Portal workflow
Add the team
Create staff accounts for the people who directly serve customers.
Use role-appropriate screens
Staff focus on scanning and stamps, while owners manage campaigns, billing and settings.
Pause or remove access
When someone leaves or changes role, owners can pause or delete the staff account.
Secure sensitive actions
Use password controls and the TEDS security code for safer account and token operations.
Why partners care
A loyalty system becomes easier to adopt when the owner does not have to be the only person who can run it.
Share the daily work
Staff can scan, stamp and support customers while service is happening.
Keep sensitive areas protected
Billing, profile and security settings stay separate from the everyday till flow.
Adjust as the team changes
Owners can pause or remove access when staff roles change.
Business outcomes
Useful partner help articles
Helpful guides for partners using this feature.
Let the team run loyalty without losing control.
Give staff practical access for scanning and stamps while owner settings and TEDS token controls stay protected.