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Loyalty Club PLC
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Bookings that feed your loyalty campaigns

Customers book from your Loyalty Club page — a table for Friday night or a cut and blow-dry on Tuesday — day or night, without ringing you. You approve each booking or let them confirm instantly, run the day from a single timeline alongside your walk-ins, and attendance awards the loyalty stamp on its own.

Bookings are live with selected venues while we prove them in real service. Ask us to switch them on for your account.

The day, planned
Today's timeline. The day in one place: bookings in time order, with anything needing you — a request to approve, someone to mark attended — alongside.
Fill quiet sessions with visits booked while you were closed.
Never sell the same slot twice — the calendar enforces it, not the person holding the phone.
How it helps

The bookings you miss are the ones taken while you're busy.

Every booking that arrives by phone costs an interruption, and every one that would have arrived after hours simply doesn't. A booking button on your Loyalty Club page takes both off your plate — and unlike a generic booking tool, every visit it brings lands on your loyalty campaign.

One diary, both trades

Restaurants take table reservations; salons, barbers and studios take appointments with durations. Same timeline, same controls, configured once.

A slot cannot be sold twice

The calendar enforces it at the database, not at the screen — two people booking the last table at the same moment get one booking and one polite refusal.

Approval is yours to keep

Let bookings confirm instantly, or have each arrive as a request that waits for your tap. Requests raise a notification, so nothing sits unseen.

Run the day, not the admin

Today's bookings sit in one timeline with your walk-ins alongside. Reminders go out on their own, unpaid holds release themselves, and staff see the same day you do — while settings stay with the owner.

The day
One timeline, walk-ins included
Reminders
Sent automatically
Payments
Card at booking, your Square
Staff
See the list, run the door

What partners can do

Today's timeline and walk-ins
Tables or appointment services
Opening hours and durations
Approve each booking, or auto-confirm
Card payments via your Square account
Automatic reminders
Staff see the day's list
Stamp awarded on attendance
Inside the portal

Bookings in action

Today's bookings sit in one timeline with your walk-ins alongside. Reminders go out on their own, unpaid holds release themselves, and staff see the same day you do — while settings stay with the owner.

Today's timelineThe day in one place: bookings in time order, with anything needing you — a request to approve, someone to mark attended — alongside.
Paid into your SquareMoney from card bookings goes straight to your own Square account — never through us.
What customers can bookTables for a restaurant, or services with their own durations and prices for a salon.
The week aheadEvery booking ahead of you, and exactly which one is still waiting on your approval.
The customer's viewWhat the customer sees: your free times on their phone, day or night.
Daily use

A Tuesday, from opening up

The diary is what the day looks like before it happens — and the loyalty engine runs off the same taps you'd make anyway.

01

The morning glance

Open the timeline and the day is laid out in order, with anything booked overnight already in place and requests waiting on top.

02

The 15-minute nudge

A push lands just before each booking — 'Next up in 15 min' — so nobody is surprised by their own diary.

03

The tap that counts

Mark them attended and the stamp is awarded against your campaign. A booked visit builds loyalty exactly like a visit at the till.

Portal workflow

01

Set up your diary

Choose tables or appointments, add your services and durations, and set the hours you take bookings for.

02

Customers book from your page

The booking button appears on your business page in the member app and on the web — reminders go out without you thinking about it.

03

Run the day from one timeline

Today's bookings in order, walk-ins added alongside, and a tap to approve anything waiting. Staff see the same day you do.

04

Mark attended, stamp lands

Attendance is the proof of visit. The stamp is awarded against your campaign the moment you record it.

Bookings a generic tool can't match

Plenty of software takes reservations. None of it makes each visit count toward the reward that brings the customer back for the next one.

The visit is never wasted

Attendance feeds your campaign automatically, so the loyalty scheme runs itself on booked traffic.

Fewer empty slots

Reminders reduce no-shows, and taking payment at booking makes the remaining ones cost the customer, not you.

Already where your customers are

Members carry the app for their stamps — the booking button meets them on the page they already visit.

Business outcomes

Fill quiet sessions with visits booked while you were closed.
Never sell the same slot twice — the calendar enforces it, not the person holding the phone.
Cut no-shows with automatic reminders and optional payment at booking.
Turn every booked visit into loyalty progress without staff doing anything extra.

Useful partner help articles

Helpful guides for partners using this feature.

Take the bookings you're currently missing.

Tables or appointments, approved your way, with every attended visit feeding your loyalty campaign automatically.