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Loyalty Club PLC
Customer wallet

Apple & Google Wallet passes

Every member can save their Loyalty Club card straight into Apple Wallet or Google Wallet. It carries the same QR your team already scans, so the card lives on the phone screen customers reach for daily — turning your loyalty programme into an everyday, top-of-mind habit.

At the counter
Add to wallet. Members add the card from the My QR screen — the correct wallet button appears for their device.
Remove the biggest point of loyalty friction — remembering and opening an app.
Turn a one-off sign-up into a daily brand touchpoint on the customer's phone.
How it helps

The loyalty card that lives where customers already keep the essentials.

A paper card gets lost and an app gets forgotten. A wallet pass sits next to the boarding pass and the bank card — so your loyalty programme rides along in the place people open every day.

Nothing for you to build

Wallet support is automatic. Members add the pass themselves in one tap, so there is no integration, no configuration and no staff training.

The friction just disappears

No app to open, no signal required — the customer taps the pass from their lock screen and your team scans the same QR.

A daily brand reminder

Because the card lives in the phone wallet, your business stays visible between visits instead of buried in an app drawer.

Same QR, now on the lock screen

The wallet pass carries the exact account-bound QR your team already scans. Members add it from the My QR screen, and everything downstream — stamps, rewards, TEDS — works exactly as before.

Where it lives
Apple Wallet & Google Wallet
How it's added
One tap from My QR
What's on it
The member's Loyalty Club QR
At the counter
Scan with your existing setup

What partners can do

On by default — no configuration
Same member QR you already scan
Works on your existing scanner
Apple Wallet on iPhone
Google Wallet on Android
Inside the portal

Wallet passes in action

The wallet pass carries the exact account-bound QR your team already scans. Members add it from the My QR screen, and everything downstream — stamps, rewards, TEDS — works exactly as before.

Add to walletMembers add the card from the My QR screen — the correct wallet button appears for their device.
Mobile My QROn mobile, the QR and wallet button sit together — designed for a quick scan at the counter.
One QR everywhereThe same account-bound QR works across every Loyalty Club partner, whether shown from the app or the wallet.
Daily use

Why it matters at the counter

The value of loyalty depends on the card being there at the moment of payment — and a wallet pass always is.

01

No more "I forgot to scan"

The card is one swipe from the lock screen, so customers actually collect the stamps they earn.

02

Keeps the queue moving

Tap, scan, done — no app loading, no account hunting, even when the shop is busy or the signal is weak.

03

Repeat visits stay top of mind

A pass in the wallet is a quiet, recurring nudge to come back and use the reward that's building.

Portal workflow

01

Member opens My QR

In the Loyalty Club app or web, the customer taps through to their personal QR code screen.

02

One tap to add

They tap Add to Apple Wallet (iPhone) or Add to Google Wallet (Android) — the right button shows for their device automatically.

03

The pass lands in their wallet

A branded Loyalty Club pass is generated and saved, carrying the same account-bound QR as the app.

04

Scan it at the till

Next visit, the customer shows the pass from their wallet and staff scan it exactly as they would in the app — stamps land as normal.

Why partners care

Wallet passes turn a loyalty scheme customers have to remember into one that's simply there — with no cost or effort on your side.

Higher scan rates

When the card is on the lock screen, more visits actually get stamped and rewarded.

A premium, trusted feel

Apple Wallet and Google Wallet make your independent business look as polished as the big chains.

Zero operational overhead

It's on by default, uses your existing scanner and needs no new hardware or staff time.

Business outcomes

Remove the biggest point of loyalty friction — remembering and opening an app.
Turn a one-off sign-up into a daily brand touchpoint on the customer's phone.
Speed up service at busy periods without any new hardware or staff training.

Useful partner help articles

Helpful guides for partners using this feature.

Put your loyalty card in every customer's pocket.

Let members carry your Loyalty Club card in Apple Wallet and Google Wallet — ready to scan in one tap, with nothing to set up.