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Loyalty Club PLC
Till flow

QR stamp and reward engine

Customers show their member QR at the till. Staff scan it from the partner app or web scanner, choose the relevant campaign and apply stamps or process a reward redemption.

At the counter
Partner portal QR scanner screen for scanning a member loyalty QR code.
QR scanner. The QR scanner is the front-of-house entry point for stamp and reward actions.
Replace paper cards with a verifiable digital trail.
Keep the front-of-house process simple enough for busy service periods.
How it helps

The till-side flow where loyalty either works or gets ignored.

The till-side flow is fast and operational by design. It supports the moment a customer is in front of staff, the order is happening and the stamp is awarded without slowing the queue.

Scan first

Customers show their member QR and staff get straight to the joined campaigns that matter.

Stamp with context

Staff can handle simple visit stamps or enter order value for spend-based campaigns.

Redeem without drama

Completed cards can move into reward redemption or TEDS token exchange where the campaign allows it.

The scanning surface staff use

Staff work through the live service flow from scanner to customer detail, stamp action and reward confirmation.

Entry point
QR scanner
Customer context
Joined campaigns and stamp counts
Action
Apply stamp or process order
Completion
Redeem reward or exchange to TEDS

What partners can do

QR reader
Customer campaign stamp counts
Apply Stamp
Reward redemption
Inside the portal

Stamp and reward in action

Staff work through the live service flow from scanner to customer detail, stamp action and reward confirmation.

Partner portal QR scanner screen for scanning a member loyalty QR code.
QR scannerThe QR scanner is the front-of-house entry point for stamp and reward actions.
Partner portal customer campaign screen showing joined campaigns and stamp progress.
Customer campaignsStaff can see the campaigns a customer has joined before applying the next action.
Partner portal stamp action screen showing the button to apply a stamp to a customer campaign.
Apply stampSimple visit stamps can be applied from the customer campaign context.
Partner portal spend order screen showing an order value field for spend-based stamp campaigns.
Spend orderSpend-based campaigns let staff enter order value when basket size matters.
Partner portal reward redemption screen showing completed campaign reward options.
Reward redemptionCompleted cards move into a redemption flow staff can process at the till.
Mobile partner portal QR scanner screen for scanning a customer member code.
Mobile scannerThe mobile scanner view supports staff who award stamps away from a desktop setup.
Daily use

The service rhythm

The feature follows how staff actually move through a transaction.

01

Customer presents their QR

No loyalty card hunt, no separate paper trail and no need for a custom terminal.

02

Staff confirm the campaign

The portal shows the campaigns the customer has joined and the current stamp position.

03

Progress is visible immediately

The customer leaves knowing the next reward is closer, which is the whole behavioural point.

Portal workflow

01

Customer shows QR

The member opens their Loyalty Club QR or is found from the customer list.

02

Staff scan or select

The portal surfaces the customer's joined campaigns and current stamp counts.

03

Stamp or place order

Staff award a visit stamp or enter order value for spend-based campaigns.

04

Reward the return

Completed cards can be redeemed in-store or exchanged into TEDS tokens when the campaign allows it.

Why partners care

The value of a loyalty programme depends on whether staff can use it during service without slowing the queue.

Easy for customers

Members show the QR they already have, instead of carrying another paper card.

Simple for staff

The same flow supports visit stamps, spend-based orders and reward redemption.

Practical for small businesses

Partners can start without installing specialist counter hardware.

Business outcomes

Replace paper cards with a verifiable digital trail.
Keep the front-of-house process simple enough for busy service periods.
Connect completed rewards into the wider Loyalty Club member network.

Useful partner help articles

Helpful guides for partners using this feature.

Make every return visit visible at the till.

Give staff a fast QR flow for stamps, spend-based orders and reward redemptions.